Terms of service

Last Updated: August 12, 2026

Welcome to ELEGANT PET, operated by ELEGANT PET TAGS LLC. By accessing our website, purchasing our products, or using our services, you agree to the following Terms of Service.

1. Products

We make reasonable efforts to ensure that product descriptions, images, specifications, and pricing are accurate. Minor differences in color or appearance may occur due to screen settings, manufacturing variations, or product updates.

We reserve the right to modify, limit, or discontinue products at any time.

2. Orders & Payments

All prices are listed in U.S. dollars (USD) unless otherwise stated.

You agree to provide accurate billing, payment, and shipping information when placing an order.

We reserve the right to cancel or refuse an order due to payment issues, suspected fraud, inventory errors, pricing errors, or other reasonable circumstances.

3. Shipping

We currently ship within the United States only.

Estimated delivery time is generally 3–5 business days. Delivery times are estimates and may be affected by carrier delays, weather, holidays, or other circumstances outside our control.

Please review our Shipping Policy for additional information.

4. Returns & Refunds

Eligible products may be returned within 30 days of delivery, subject to the conditions stated in our Return & Refund Policy.

Returned products must generally be unused, undamaged, and include their original accessories and packaging.

Please review our Return & Refund Policy for complete details.

5. Smart & Connected Products

Some ELEGANT PET products may include features such as Bluetooth, Wi-Fi, GPS, mobile app connectivity, activity tracking, sleep monitoring, or other smart functions.

Performance may depend on compatible devices, internet access, wireless networks, GPS availability, third-party services, or software updates.

Customers are responsible for reviewing product compatibility before purchasing.

6. Pet Wellness Disclaimer

Information provided by smart wellness or activity-monitoring products is intended for general informational purposes only.

These products are not intended to diagnose, treat, cure, or prevent medical conditions and are not a replacement for professional veterinary care.

If you have concerns about your pet's health, please consult a qualified veterinarian.

7. Product Use

Customers are responsible for selecting products appropriate for their pets and following all product instructions and safety guidance.

ELEGANT PET is not responsible for damage caused by misuse, improper installation, unauthorized modification, or failure to follow product instructions.

8. Intellectual Property

The ELEGANT PET name, logos, website content, images, graphics, and other materials owned by us may not be copied, reproduced, distributed, or used commercially without written permission.

9. Limitation of Liability

To the extent permitted by applicable law, ELEGANT PET TAGS LLC will not be responsible for indirect, incidental, or consequential damages arising from the use of our website, Services, or products.

Nothing in these Terms limits consumer rights that cannot legally be waived.

10. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how personal information is collected and used.

11. Changes to These Terms

We may update these Terms from time to time. The latest version will be posted on this page with an updated revision date.

12. Contact Us

If you have questions about these Terms, please contact:

ELEGANT PET
Operated by ELEGANT PET TAGS LLC

Email: jjgz@getelegantpet.com

Address:
1111 ARENA RD
OPPELO, AR 72110
United States